All in-stock items generally take up to 1 business day to process before they are shipped to the customer. Here is an indication on the delivery time. The actual delivery time may differ. Delivery time to Netherlands & Belgium 3-5 business days Delivery time European countries 5-8 business days Delivery time Worldwide 3 weeks
To return a jewel or watch for credit, please make sure that the product is in new condition and that it doesn’t show signs of abuse. The following return reasons for new purchases are accepted: - Incorrect Product or Size Ordered - Product Did Not Meet Customer’s Expectations - Company Shipped Wrong Product or Size If product is damaged within the warranted period, which is indicatable, we advise you to contact our Customer Care Team by sending your purchase info and damage details to firstname.lastname@example.org. Once the item has been returned to us then please allow up to 14 days from the date of receipt for a refund to be processed and credited to the method of payment used.